The design refresh rolls on. Having already brought the new look to Audits, Complaints, Breach Reporting, PII Claims and Undertakings, we're now giving the same modern, more intuitive experience to Risk Register and Money Laundering Suspicions.
Everything you already know still works the way it did. All your data, settings and permissions stay exactly as they are, and you choose when to switch over — you can move to the new design at your own pace, and switch back to the classic interface at any time during the rollout.
What's new
Both modules now share the refreshed layout you've seen across the earlier modules:
Refreshed navigation — modules are listed directly with icons in the left-side navigation, accessible from every page. Fewer clicks to get anywhere.
Insights at the top of each module — visual charts for status, level and trends, each with a clear legend and a "View Data" option to see the figures behind them.
Tabbed records, tasks and reports — the three areas share one consistent component, with search, sortable columns and filters.
Section-based forms — logging a risk or a suspicion is grouped into clear sections, with consistent dropdowns for Office, Department and Practice Area.
Read-only record view — completed records open in a clean read-only view with record details, Notes, Attachments and History tabs.
New this month — navigation that expands on hover.
You told us the side menu could be clearer to use, so we've made a change that applies right across the system: the navigation now pops out automatically when you hover over it, so you can find and open the right module without an extra click. Prefer to keep it in view at all times? You can still pin it permanently open — whichever suits the way you work.
Module summary
Common across both modules: a new Insights area at the top with visual charts, a tabbed records / tasks / reports layout, and the refreshed navigation and task list. Here's what's changed in each module:
Risk Register — Insights cover your risks by status, by risk level and by category, each with a "View Data" drill-through and filtering, so you can see where attention is needed at a glance. The Add Risk form has been regrouped into clear Risk Information and Risk Assessment sections — capturing likelihood, impact, the risk owner and the mitigation strategy — with refreshed status badges and next review dates highlighted so key dates are never missed. Mitigation actions and their owners are easy to track from the record.
Previous Reviews section on every risk. Alongside the current post-mitigation assessment, each risk now keeps a full history of its reviews, so you can see exactly how its risk level has changed over time. Every review shows who carried it out and when, whether the risk was removed, its level adjusted or its mitigation changed, and a clear before-and-after of the likelihood, consequence and overall risk level — together with the responsible person, the next review date and any activity notes. It's a complete, at-a-glance audit trail of how each risk has moved and why.
Money Laundering Suspicions — Insights give you an at-a-glance view of suspicions by status and outcome over time, with a "View Data" drill-through and filtering. The Log a Suspicion form has been regrouped into clear Suspicion Information and Suspicion Details sections, with consistent dropdowns and refreshed status badges. The escalation and review flow is unchanged — suspicions are routed to your MLRO for review and decision exactly as before, keeping that judgement firmly with the right person.
How to access this update
The new design is opt-in. Users will see a banner on the homepage and a "Try the New Look" option in the side navigation, allowing them to switch to the refreshed interface at their own pace. They can switch back to the classic interface at any time during the rollout.
No action is required from firm administrators. All firm configuration, permissions, user groups, workflow setup and historical data carry over unchanged. The new design option is available to every relevant user role.
What stays the same
Every record, task, attachment and historical entry is preserved exactly as it was. All permissions, module access, and firm configuration (offices, departments, practice areas, user groups and workflow setup) carry over unchanged. Supervisors continue to see everything they always had; standard users only see their own records and tasks. Only modules your firm has enabled and the user has been granted will be visible. For Money Laundering Suspicions, the MLRO review and decision flow remains exactly as it is today.
What's next
The refresh continues across the remaining modules and areas, with our next focus on Messages, Attachments and Account Settings. We'll let customers know as each one is ready.